Canvas uses several different types of technology to ensure a richer, more comprehensive experience for the student. Because of this, the technical requirements for Canvas may be a bit different than what instructors are used to. Specific technical requirements and issues associated with Canvas are below.
Choose the right browser
Because it is built using web standards, Canvas runs on Windows, Mac, Linux, iOS, Android, or any other device with a modern web browser. Canvas supports the last two versions of every browser release. You can use the Canvas app for tablets and phones, but best practice is to complete work through Canvas using a computer.
Recommended Browsers are: Google Chrome, Mozilla Firefox, and Safari (version 5 or greater).
NOTE: Internet Explorer is not supported. Any user using Internet Explorer will not have full functionality of Canvas.
Canvas will require you to download and install Flash.
Certain components of Canvas use Flash to record audio and video. Unfortunately, some browsers support Flash better than others. To access the Flash support documentation for your browser, click on the following name of your browser: Google Chrome | Mozilla Firefox | Safari | Microsoft Edge
Conferences (i.e., Big Blue Button) requires Java.
Java is only required for one component of Big Blue Button (Screen Sharing). This does not require Java to be enabled on your web browser, but does require Java to be installed on your computer. If you need help installing Java on your computer, please view the Java Installation Guide.
As with any online learning management system, if you experience difficulty with any of the supported browsers, it is recommended that you try using an alternate browser to see if this resolves the problem.