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Office of Online Learning

Technical Assistance with Canvas

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Use your Student/SOAR id (ex: w123456 or w10003456) and password to log into Canvas.

LOGIN ISSUES:

  • Go to Campus ID to retrieve or reset your password.

NEED A PASSWORD:

  • Contact iTech Help Desk – 601 266-HELP (4357) Monday through Friday, 8:00am to 5:00pm

CANVAS SUPPORT HOTLINE (STUDENTS)

  • +1-844-880-9815

CANVAS SUPPORT HOTLINE (FACULTY)

  • +1-833-668-1667

TO REPORT A TECHNICAL PROBLEM WITH A CANVAS TOOL:

  • Log into Canvas to locate and click the Help? link on the black, global navigation bar.
  • Click Report a problem when a Canvas Tool is not working properly.
    • Create your message.
    • Canvas will record the browser and time of day you make the report.

TECHNICAL REQUIREMENTS